Recently, IRCTC (Indian Railway Catering & Tourism Corporation) has evolved as a crucial part of the Indian Railways. This segment takes care of tourism, online train reservation and food catering requirements of passengers. During the last few years, IRCTC customer care has looked into taking special care of passengers. And the IRCTC enquiry number 139 (Rail Sampark) is one vital step that the corporation has taken towards serving to the passengers and answering all their railway trip related queries.
The IRCTC helpline number 139 is every Indian Railways passenger’s one-stop solution for all their enquiry needs related to their train travel.
IRCTC has enhanced the working efficiency of the railway staff. It has been made possible for passengers to get enhanced quality of service with regards to train enquiry – anything like train running status, arrival and departure of trains, availability of seats or berths, PNR status of booked tickets, Tatkal adjustment accessibility, checking train timings and more. Further, passengers can also dial this number to book a ticket where the charges can be paid using a cash card over phone. The ticket gets delivered to the passenger to his email id.
The quality of catering services at railway stations and on trains has also been improved. IRCTC enquiry number and helpline has improved the Indian Railway business to a great extent by filling in the gap between the professional way of private tourism and government norms.
Passengers can dial 139 through mobile phone or landline from any state or city in India without prefixing the STD code. This is the IRCTC customer care and enquiry number and passengers can get furnished with needed information about Indian trains within no time. This has become a widely accepted facility among the railway passengers.
The main purpose of IRCTC helpline is to get connected efficiently with the masses without any difficulty. The service is available throughout the day in 11 local languages. On an average, this enquiry number receives seven lakh fifty thousand calls on a daily basis from across the country, as per recent statistics. With such an incredible host of services, it’s no wonder it receives such vast enquiries every day.
On the whole, following the runaway achievement of IRCTC’s online ticket booking services, this enquiry service has revolutionized the complete Indian railway system modifying the way in which a passenger associated with the railway authorities.